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‘Delay, Deny, Defend’: United Has Faced Scrutiny Over Denying Claims

✇NYT > Science
By: Sarah Kliff and Reed Abelson
5 December 2024 at 17:14
The company has been accused of using algorithms to deny treatments and refusing coverage of nursing care to stroke patients.

© Christopher Lee for The New York Times

A UnitedHealthcare branch in Brooklyn, N.Y., in 2018.
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